Operating an internet site is difficult work.
It’s one of many fundamental explanation why so many site owners find yourself letting their web site fall by the wayside.
A webmaster could also be accountable for content material creation, search engine optimisation, strategic outreach, social media, normal web site updates, safety and administration. All of those duties are time-consuming and might go away you with little time for your self.
If you wish to take a large variety of WordPress duties off your plate, take into account signing up for one of many many WordPress upkeep and help companies which can be accessible on-line.
- Upkeep: This could embrace core WordPress updates, plugin updates, theme updates, web site backups, safety, uptime monitoring and extra
- Help: This might help you with web site downtime, plugin/theme errors, and theme modifications, and likewise present WordPress recommendation and assist with troubleshooting issues
WordPress upkeep and help companies can drastically scale back the time you should spend sustaining your web site and tackling points resembling spam, hacks and errors. They handle the mundane duties that must be carried out — resembling plugin and theme updates, safety checks and web site backups — and that are important to the success of any on-line enterprise.
Those that are new to WordPress will profit from these help companies immensely, as they’ll take management of problematic conditions you’ll be able to’t resolve your self, guaranteeing your web site will get again on-line shortly.
In case you’re an skilled WordPress person, chances are you’ll really feel upkeep and help companies don’t provide something groundbreaking, as they don’t present assist with something you’ll be able to’t do your self. That, nevertheless, is lacking the purpose. Help companies significantly scale back your workload and permit you to focus your time on extra necessary duties.
With these advantages in thoughts, let’s take a better have a look at seven of the most effective WordPress upkeep and help companies accessible.
GoDaddy WordPress Premium Help
Based in 1997, GoDaddy can lay declare to being the biggest area registrar on the web and the web hosting company with the most clients.
Over the previous 5 years GoDaddy have been aggressively pursuing the WordPress market. They’re a relentless presence at WordPress WordCamp conferences, and their WordPress.org profile highlights the numerous WordPress plugins and themes they’ve launched.
In 2016, they acquired a head begin within the WordPress help world by buying WP Curve, who have been one of many largest WordPress help companies on the time. GoDaddy have branded their WordPress help service as GoDaddy WordPress Premium Support.
Their service solely offers help, and doesn’t assist with fundamental upkeep duties resembling plugin and theme updates.
GoDaddy might help you with theme modifications, database administration, picture optimisation, URL redirects and extra, and earlier than they full any process they’ll again up your web site, so it may be restored if vital.
GoDaddy use a credit score system for his or her help service.
Every process you ask them to finish prices one credit score, no matter how a lot time it takes. If an issue requires a number of duties to be accomplished, you’ll be requested to approve the extra credit score utilization.
It’s clearly tough to quantify whether or not sure issues represent one or two duties, however, should you’re uncertain, you’ll be able to ask them to make clear.
GoDaddy’s month-to-month help plans embrace an outlined variety of credit, and the efficient price for every goes down should you purchase higher-priced plans. Unused credit aren’t rolled over to the subsequent month.
It prices $49.99 a month for one credit score, $79.99 a month for 3 credit, $99.99 a month for 5 credit and $149.99 a month for ten credit.
GoDaddy WordPress Premium Support is price contemplating should you need assistance with WordPress modifications, web site optimisation and WordPress errors. They’ll additionally assist less-experienced WordPress customers with fundamental duties resembling installations.
Please keep in mind that GoDaddy doesn’t show you how to with any WordPress upkeep duties. Moreover, these of you who want numerous assist with WordPress could also be higher off going with a service that gives limitless help.
WP Web site Care
WP Site Care are a WordPress upkeep and help service which were working since 2012. They’re based mostly in Atlanta, however have employees unfold throughout the USA in locations resembling Montana and Salt Lake Metropolis.
WP Web site Care can take management of most WordPress upkeep duties for you. They carry out cloud backups of your web site on daily basis, and routinely replace the WordPress core and your WordPress plugins and themes to the most recent model.
Their service displays exercise in your web site in actual time and scans for safety breaches. In case your web site is hacked, they cost a one-off charge of $100 for cleansing it up.
There’s no restrict to the variety of help requests prospects could make, and in case your help request isn’t coated in your plan the crew gives you a quote for the way a lot the job will value.
WP Web site Care’s companies could swimsuit North American prospects higher, as their help hours are 9am to 5pm Japanese Time. Help queries might not be dealt with till the next day in the event that they’re made exterior these hours.
WP Web site Care have adopted a simple pricing model.
There are two plans accessible to prospects: Their fundamental plan prices $99 a month, or an efficient price of $79 a month if paid yearly; their professional plan prices $399 a month, or an efficient price of $299 if paid yearly.
Leaping as much as the professional plan brings many advantages, resembling rising backups from day by day to hourly and guaranteeing your help tickets are categorized as precedence. Two hours of growth work are included on this plan, and a staging service is supplied for eCommerce web sites. Model management is offered too, so you’ll be able to observe adjustments to your code.
The professional plan additionally offers further security measures, together with precedence help and Sucuri’s cloudproxy firewall.
In case you’re on the lookout for a service that handles WordPress upkeep and offers backups, safety checks and help whenever you want it, you need to try WP Site Care.
Their plans include a 30-day money-back assure. In case you’re not proud of their service throughout this time, you’ll get a full refund.
Their upkeep plans embrace off-site web site backups, 24/7 safety monitoring, and weekly updates to the WordPress core, WordPress plugins and WordPress themes.
When you’ve signed as much as Maintainn you’ll be able to set up a help button in your WordPress dashboard, so you may get assist straight out of your WordPress admin space. The Maintainn crew may give you help on a variety of WordPress points, resembling web site migration, growth, web site errors, downtime and extra.
Maintainn provide three maintenance plans: Customary, skilled and enterprise.
In case you pay month-to-month, the plans value $59 a month, $179 a month, and $299 a month, respectively. By paying yearly, you’ll be able to scale back the efficient month-to-month worth to $49 a month, $149 a month and $249 a month.
The usual plan provides day by day web site backups, weekly WordPress updates and WordPress help whenever you want it. Safety scanning is supplied with this plan too, however a one-time charge of $99 is charged for cleansing up a hacked web site.
The skilled plan removes the web site clean-up charge and will increase web site backups to twice a day. This plan additionally provides uptime monitoring, efficiency checks and help for eCommerce web sites and WordPress multisite. Maintainn may also assign a devoted challenge supervisor who’ll show you how to to handle your web site and provide you with a greater degree of help.
The enterprise plan is geared extra in direction of bigger firms. Clients get entry to a collaboration setting, model adjustments and web site staging. Web site backups are carried out 4 instances a day below this plan too, and prospects are inspired to overview web sites adjustments within the staging setting earlier than they go stay.
Maintainn are an reasonably priced WordPress upkeep and help service that can scale back the time you spend administrating your web site.
In case you pay month-to-month, their entry-level plan is simply $59 a month, which is an effective deal when you think about this contains help, WordPress updates, safety scans and day by day web site backups.
Valet are a WordPress upkeep and help firm which have an ideal popularity on-line. The corporate was launched within the USA in 2011 as WP Valet by Mason James and Kimberly Lipari, and rebranded as Valet in 2016. At the moment, they’ve employees working remotely from around the globe, resembling Milan Ivanovic, who’s well-known within the WordPress world for organising a number of WordCamp Europe conferences.
Valet’s maintenance plan retails at $69 a month.
This plan provides: Incremental offsite day by day web site backups, that are saved for 30 days; CloudFlare CDN implementation; and updates of the WordPress core, and your WordPress plugins and themes. Curiously, Valet manually replace plugins and themes as a substitute of utilizing cron jobs.
Their upkeep plan additionally contains safety scanning and uptime monitoring.
Valet have three additional support and consultation packages that may be bought on a one-time foundation or on a recurring foundation.
The corporate have taken a special method to different WordPress help firms by stating that their fundamental plan is appropriate for web sites with lower than 10,000 guests a month, their skilled plan is appropriate for web sites with lower than 100,000 guests a month and their elite plan is appropriate for web sites with lower than 500,000 guests a month.
The essential plan retails at $300, and contains two hours of help each month. The skilled plan prices $750 a month and contains 5 hours of help each month. They suggest this plan for eCommerce and membership web sites.
Their most costly plan is their elite plan, which incorporates ten hours of help each month, and was designed to assist firms that wanted further assist with advertising and IT, however that didn’t wish to rent one other member of employees.
Additional session is offered at $175 a month, and web site assessments can be found from $1,400.
Whereas Valet’s upkeep plan is a bit more costly than various options in the marketplace, I do really feel that at $69 a month, their service continues to be aggressive — particularly when you think about you’d be working with a prestigious firm with a excessive degree of expertise. Nonetheless, please keep in mind that their upkeep plan doesn’t embrace help.
Valet have clearly positioned their help plans on the larger finish of the market, so should you’re on the lookout for premium WordPress help I like to recommend checking them out.
WP Buffs are a WordPress upkeep and help service that supply 24/7 help through e mail and stay chat. They’re based mostly in Washington DC within the USA, however they’ve staff from all around the world.
In case you attend WordPress WordCamp conferences, you’ve in all probability ran into WP Buffs in some unspecified time in the future, as their crew recurrently attend WordCamp occasions within the USA and Europe. WP Buffs additionally present others how they constructed their enterprise by means of WPMRR. This web site walks you thru how one can construct month-to-month recurring income utilizing video tutorials and podcasts.
The WP Buffs help plan packages might help you with web site edits, safety, web site backups, web site updates and normal WordPress help.
Their three main care plans are preserve, shield and carry out.
These plans retail at $67 a month, $147 a month and $197 a month, respectively. These costs drop to an efficient price of $56 a month, $123 a month and $164 a month should you pay yearly. Extra plans are additionally accessible for many who have extremely customised WordPress web sites.
The Keep plan contains day by day cloud web site backups, weekly WordPress plugin and theme updates, uptime monitoring and weekly experiences that give an summary of how your web site is doing. Emergency support is supplied with this plan that will help you to deal with crises resembling hacks or malware.
Upgrading to the shield plan will increase web site backups to twice a day, and grants entry to premium WordPress plugins resembling iThemes Security Pro, WPMU DEV Smush Pro and WP Rocket. This plan additionally options limitless web site edits, which implies WP Buffs might help you with making adjustments in your web site (try the WP Buffs FAQ page to see precisely what’s classed as an edit).
The carry out plan offers you every part the lower-priced plans do, but it surely will increase web site backups to 4 instances a day. WP Buffs may also optimise the velocity of your web site with this plan, and guarantee your web site design seems to be good on smartphones and tablets. Malware removing is included too, and also you’ll obtain precedence help.
In case you’re trying to find an excellent WordPress upkeep and help service, WP Buffs are an organization to think about. They’ve an ideal popularity for offering stable help, and their plans are priced pretty.
I encourage you to book a call with them and converse to them about your necessities.
WP Tech Help
WP Tech Support are a WordPress upkeep and help firm which have places of work within the UK, USA and India. Their international areas enable them to present prospects help 24/7 through their safe buyer panel.
They provide WordPress updates, safety scanning, offsite web site backups, efficiency enhancements and normal WordPress help.
With help plans retailing from solely $25 a month, WP Tech Help are undoubtedly one of many least expensive WordPress help companies on-line.
They’ve four support plans: Primary, normal, professional and enterprise. Primarily based on a six-month buy up entrance, these plans retail at an efficient price of $25 a month, $36 a month, $48 a month and $68 a month, respectively.
All plans embrace weekly experiences, day by day safety scans, and weekly WordPress updates for WordPress plugins and the WordPress core.
The essential plan contains one emergency repair, weekly web site backups and 24-hour ticket help, Monday to Friday. In case you pay one other $11 a month to improve to the usual plan, web site backups are made day by day and also you get entry to help on the weekend too. An internet site well being test can be supplied.
Limitless emergency fixes are supplied with the $48-a-month professional plan. This plan additionally contains WordPress theme updates, malware removing and 60 minutes of web site enchancment assist. The most costly plan is the marketing strategy: For $68 a month, you’ll obtain 90 minutes of web site enchancment, provision of an SSL certificates to your web site, and search engine optimisation and efficiency optimisation.
Primary and normal plan holders can get further emergency fixes for $65 every. A efficiency tuneup can be accessible for a one-off charge of $115, and customized growth is billed at $115 an hour.
WP Tech Support provide a number of the least expensive help packages within the WordPress world. This alone makes them a pretty choice to many WordPress customers.
You need to, nevertheless, make sure you test whether or not their plans do precisely what you want, as some are a bit missing. For instance, you should buy their professional or marketing strategy to obtain WordPress theme updates, and even their prime help plan solely provides day by day backups.
It’s nonetheless straightforward to suggest WP Tech Help, as their plans provide implausible worth for cash.
Newt Labs are a WordPress help firm that supply web site backups, WordPress updates, safety scanning and hack clean-ups.
Primarily based in Cambridge within the UK, Newt Labs work with many established firms and prospects across the globe. Nonetheless, you need to keep in mind that their help hours are 9am to 5pm GMT, so prospects exterior Europe could wish to take into account a special service.
Their maintenance and support plans start from simply £59 a month. Along with offering ongoing month-to-month WordPress upkeep and help, Newt Labs additionally provide one-off emergency fixes for £75 and emergency clean-ups for £175.
All Newt Labs costs are quoted with out VAT.
The Newt Labs proactive plan prices £59 a month if paid month-to-month and £49 a month if paid yearly. This plan contains e mail and stay chat help, limitless small web site fixes, managed WordPress updates and day by day web site backups to the cloud. Safety scanning and hack clean-ups are supplied on this plan, too.
The efficiency plan prices £119 a month if paid month-to-month or £99 a month if paid yearly. This plan features a shared cloud internet hosting bundle that has 4GB of reminiscence, two core CPU, 80GB SSD and 4TB of bandwidth.
Many different premium options are included on this plan, resembling Let’s Encrypt SSL certificates, Cloudflare integration, uptime monitoring, web site efficiency optimisation and web site staging. The picture optimisation WordPress plugin WP Smush Professional is supplied on this plan too, along with model management that will help you to maintain observe of adjustments.
The most costly plan from Newt Labs is safety. Retailing at £239 a month if paid month-to-month, or £199 a month if paid yearly, it comes with a devoted cloud internet hosting bundle that has 2GB of reminiscence, one core CPU, 50GB of SSD and 2TB of bandwith. Web site backups are carried out hourly, and a secondary backup location is included.
Sucuri’s Cloudproxy firewall is included within the plan too, alongside the premium WordPress plugins iThemes Safety Professional and WP Migrate DB Professional. Clients even have their help requests marked as precedence.
It’s clear that Newt Labs took buyer’s necessities when designing their help plans, as they’re well-tailored for important WordPress duties, and include a 30-day money-back assure.
Their entry-level plan provides every part you’d anticipate from a upkeep and help plan, however their costlier plans embrace internet hosting and plenty of further premium options.
I like to recommend checking them out.
There simply isn’t sufficient time to speak about each WordPress help service, however I’d like to present an honourable point out to a few further firms.
WP Site Plan are a WordPress help firm based mostly within the USA that supply help from simply $29 a month. Their entry-level plan offers you day by day off-site web site backups, uptime monitoring, safety scans, and WordPress core, theme, and plugin updates.
One other service to think about are WordXPress. The corporate relies in Idaho within the USA, however have employees in The Philippines to assist them to supply 24/7 help.
Their support plans retail from $79 a month and embrace WordPress help, web site backups, malware scanning, database optimisation and iThemes Safety Professional integration for safety.
My ultimate suggestion is FixRunner.
Working out of Israel, USA and Serbia, their entry-level plan retails at $59 a month. This plan contains WordPress updates, 90 minutes of help each month, velocity optimisation, web site backups and safety scanning.
The WordPress help market is very aggressive, so I encourage you to buy round and converse to many firms about what your necessities are.
Some elements to think about when choosing a WordPress service:
- Upkeep: Do you want an organization to deal with WordPress updates, safety scanning and uptime monitoring, or are these duties you wish to handle your self?
- Help: How necessary is help to you? Do you want entry to skilled WordPress builders recurrently or do you simply need assistance when your web site experiences a significant error or hack?
- Locality: Is it necessary to you that the help firm is native?
- Stage of Help: Is limitless help supplied, or are you restricted to a sure variety of hours of help or a pre-defined variety of fixes?
- Phone Help: Do you want phone help, or are you content to obtain help through e mail and stay chat?
- Help Availability: Are you content proscribing help to workplace hours, or do you want 24/7 help?
- Worth: Can your enterprise afford to pay for the bundle you want? Are there cheaper alternate options? Wouldn’t it be cheaper to rent a brand new member of employees as a substitute?
Utilizing any of those WordPress upkeep companies? Ideas?